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STANDARD TERMS AND CONDITIONS OF SALE

These Standard Terms and Conditions of Sale ("Terms") govern the sale of goods and services by Shop Zero (Zero Pvt Ltd). By placing an order with us, you agree to be bound by these Terms. Please read them carefully. 


1. General Provisions 

  • These Terms override any standard terms and conditions proposed by the client, even if such terms were created after these Terms. Any deviations must be explicitly agreed upon in writing in advance. 

 

2. Payment Terms 

  • Invoices are payable within 21 working days, unless otherwise stated on the invoice or order confirmation. 
  • In the event of non-payment by the due date, Shop Zero reserves the right to charge daily interest at 0.05% of the outstanding amount for every day exceeding the payment due date. Additionally, Shop Zero may suspend services or deliveries without prior notice in case of late payment. 
  • If a payment remains outstanding 10 days past the due date, Shop Zero may engage a debt recovery agency. All related legal expenses will be borne by the client. 

 

3. Withholding Tax and International Payments 

  • Certain countries impose withholding taxes on invoice amounts under local legislation. Any such withholding taxes must be paid by the client to their local tax authorities. Shop Zero is not responsible for these costs, and all invoices must be paid in full without deductions for taxes or fees. 

 

4. Delivery and Service Obligations 

  • Shop Zero is committed to providing goods and services within agreed timeframes. However, these commitments are based on best efforts and are not guaranteed results. 

 

5. Claims and Complaints 

  • To be considered valid, all claims must be reported to Shop Zero by recorded delivery to its registered office within 3 days of receiving the goods or services. 

 

6. Governing Law 

  • These Terms and all contractual relationships between the client and Shop Zero will be governed exclusively by the laws of the Republic of Maldives. 

 

By continuing to engage with Shop Zero, you confirm your acceptance of these Terms. For questions or concerns regarding these Terms, please contact us at support@shopzero.mv.